Responsible Gambling at PokieSurf

At PokieSurf, we believe that gambling should always remain an enjoyable form of entertainment. We are committed to promoting responsible gambling practices and providing our players with the tools and resources they need to stay in control of their gaming experience.

Our Commitment

We take player welfare seriously. Our platform is designed to support a safe and fair gaming environment where adults can enjoy themselves without harm. We encourage all players to gamble responsibly and to view gaming as entertainment rather than a source of income.

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Feeling anxious, stressed or irritable when not gambling
• Chasing losses by continuing to play after losing
• Borrowing money or selling possessions to fund gambling
• Neglecting work, studies or personal relationships due to gambling
• Lying to family or friends about your gambling habits
• Gambling to escape problems or relieve negative emotions

If you recognise any of these signs in yourself or someone you know, we encourage you to seek help immediately.

Tools Available to Players

PokieSurf provides several tools to help you manage your gambling activity effectively.

Deposit Limits

You can set daily, weekly or monthly deposit limits on your account. These limits help you control how much money you spend over a given period.

Session Time Reminders

Set reminders that notify you about how long you have been playing. This helps you stay aware of the time you spend on the platform.

Self-Exclusion

If you feel you need a break from gambling, you can request a self-exclusion period. During this time, your account will be suspended and you will not be able to log in or place any wagers.

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Account Closure

You may request permanent closure of your account at any time by contacting our support team.

Tips for Responsible Gambling

• Set a budget before you start playing and stick to it
• Never gamble with money you cannot afford to lose
• Take regular breaks during your gaming sessions
• Do not gamble under the influence of alcohol or drugs
• Keep track of the time and money you spend gambling
• Never chase your losses
• Balance gambling with other hobbies and activities

Underage Gambling Prevention

PokieSurf strictly prohibits anyone under the age of 18 from creating an account or participating in any gambling activities. We carry out age verification checks to ensure compliance with this policy. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling websites.

Support Organisations

If you or someone you know is struggling with problem gambling, professional help is available. We recommend reaching out to recognised organisations such as:

• Gamblers Anonymous
• GamCare
• Gambling Therapy

These organisations offer free, confidential support and counselling services to individuals affected by problem gambling.

Contact Us

If you have any questions about our responsible gambling policies or need assistance with any of the tools mentioned above, please do not hesitate to contact our customer support team. We are here to help you maintain a safe and enjoyable gaming experience at PokieSurf.